Customer Care Advisor Food Products – French

  • Customer Service - General
  • Sofia, Bulgaria
  • Language: French

CareersinBulgaria.eu

Status

Multiple jobs available

Company profile

Our client profile: Do you want to work in Bulgaria’s international capital and feel at home with an employer with West European roots? In 2005, we were the first Contact Center in Sofia to open our doors for European companies that entrusted their business with us. We work with various clients, assure high quality customer service and celebrate success together. Do you want to be part of our friendly team and work together to maintain customer satisfaction on a large scale? Then apply with us now!

We are setting up a new team for one of their loyal clients to handle the incoming calls, e-mails and sms. The company is a popular brand for deep frozen food in West Europe. They provide home deliveries of healthy products to thousands of families daily. You will have the chance to help growing their business sustainably and improving the service quality.

 

The job

  • Deliver customer service via phone (inbound), e-mails and sms
  • Provide information about different products and services
  • Take and process delivery orders
  • Transfer customers requests to the relevant department
  • Handle annulations of appointments
  • Update orders in the database system

We ask

  • Strong listening and interpersonal skills
  • Quick thinker, solutions oriented
  • Advanced French (B2 or higher)
  • With desire to continuously improve yourself
  • Good computer literacy
  • Team player, positive attitude
  • Persuasive communication manner

Please only apply if you have an EU/EEA nationality or work permit!

Work permission:

Yes, I am a national of a EU/EEA country, I have general work permission for the country of the vacancy I applied for

We offer


Our client offers you a competitive basic salary with regular bonuses, a plane ticket to Sofia, pickup from airport, staying two nights at a hotel and getting help in finding a suitable home. They also arrange a bank account and ask for SSN number for you. They provide you with basic health insurance with additional private coverage up to 1000 euros per year.

Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, you can reach us via online chat at careersinbulgaria.eu.

Tagged as: , ,

Related Jobs
  • CareersinBulgaria.eu
    Customer Service - General
    Sofia,Bulgaria

    Status Respond now! Company profile Do you speak German (B2) and English (B1)? Join the Sales Hosting Desk for the German market in an international company now!Would you like to join the sales support team of a worldwide web host
  • CareersinEurope.eu
    Customer Service - General
    Prague,Czech Republic

    Status Multiple jobs available Company profile Our client is an international service provider in the aviation industry. For one of their partners, they are looking to recruit Customer Service Consultants to support their team. The jo
  • JobsinPoland.com
    Customer Service - General
    Warsaw,Poland

    Status Multiple jobs available Company profile The employer is a multinational outsourcing corporation with 376.000 colleagues globally. This project is for an International Social Media Company starting up new teams for reviewing and investigat