Customer Care Advisor Food Products – French

  • Customer Service - General
  • Bulgaria, Sofia
  • Language: French

CareersinBulgaria.eu

Status

Multiple jobs available

Company profile

Our client profile: Do you want to work in Bulgaria’s international capital and feel at home with an employer with West European roots? In 2005, we were the first Contact Center in Sofia to open our doors for European companies that entrusted their business with us. We work with various clients, assure high quality customer service and celebrate success together. Do you want to be part of our friendly team and work together to maintain customer satisfaction on a large scale? Then apply with us now!

We are setting up a new team for one of their loyal clients to handle the incoming calls, e-mails and sms. The company is a popular brand for deep frozen food in West Europe. They provide home deliveries of healthy products to thousands of families daily. You will have the chance to help growing their business sustainably and improving the service quality.

 

The job

  • Deliver customer service via phone (inbound), e-mails and sms
  • Provide information about different products and services
  • Take and process delivery orders
  • Transfer customers requests to the relevant department
  • Handle annulations of appointments
  • Update orders in the database system

We ask

  • Strong listening and interpersonal skills
  • Quick thinker, solutions oriented
  • Advanced French (B2 or higher)
  • With desire to continuously improve yourself
  • Good computer literacy
  • Team player, positive attitude
  • Persuasive communication manner

Please only apply if you have an EU/EEA nationality or work permit!

Work permission:

Yes, I am a national of a EU/EEA country, I have general work permission for the country of the vacancy I applied for

We offer


Our client offers you a competitive basic salary with regular bonuses, a plane ticket to Sofia, pickup from airport, staying two nights at a hotel and getting help in finding a suitable home. They also arrange a bank account and ask for SSN number for you. They provide you with basic health insurance with additional private coverage up to 1000 euros per year.

Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, you can reach us via online chat at careersinbulgaria.eu.

Tagged as: , ,

Related Jobs
  • CareersinBulgaria.eu
    Customer Service - General
    Sofia,Bulgaria

    Status Closed Company profile Our client is a leader in games development and operates internationally, the location in Sofia is expanding and there are at the moment many grate and fresh opportunities for the new office in Bulgaria. At this com
  • CareersinBulgaria.eu
    Finance & Banking Jobs
    Sofia,Bulgaria

    Status Respond now! Company profile Would you like to join the most fast growing provider of the broker's market ? Are you high motivated and can you handle it to work & think fast and help customers in your NATIVE language on a manner that is s
  • CareersinRomania.eu
    Customer Service - General
    Bucharest,Romania

    Status Respond now! Company profile Our client is a globally presented company that provides services to Airlines, Travel Management and Travel Technology Companies, Online Travel Agencies, Hotels, Railways, Airports, Cruises, Car Rental and Log