Customer Service Specialist – German


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Company profile

Would you like to join a global company and be a part of the technology and manufacturing leader of the world ?

For the Business Solutions Department we are hiring Customer Support members with German and English. Do you speak both languages near to native and do you want work for a billionaire organisation ? Read here below the job responsibilities and the qualifications you need to have for the job!

The job

Interacting with end users by incoming phone call, email and give support on the online platform
This department is responsible to solve all request for the following products: air-condition, security, fire prevention and energy management
To reach the valid service level agreement, you need also to make sometimes an outbound phone call
Follow-up on questions you will receive from different department and colleagues
Together with your team members, you will manage, monitor and optimize all requests and take care of escalations

We ask

English and German (B1) on a professional level
The willingness to build a career on the customer support department
to collaborate a company for a long term
Able to speak formal and informal
A personality with the right team spirit attitude
Helpful and always available to help colleagues
With one year past experience on a similar rule you will adapt faster on the job but you are welcome to apply without experiences too

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. If you need a work permit since you do not have a EU/EEA nationality, it is unfortunately not useful to apply. Thanks for understanding

Work permission:

Yes, I am a national of a EU/EEA country, I have general work permission for the country of the vacancy I applied for

We offer

Our client offers:

Salary gross around EUR 900
Quaterly target and revision bonus
25 days paid holiday
Benefits package ( choose your benefits:
eg. Life Insurance, Private Pension, Public Transport and more )
Medical insurance
Holiday vouchers and Lunch
Flight ticket to Bucharest

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