Enterprise Technical Support Engineer – Italian & English

  • Customer Service - General
  • Sofia, Bulgaria
  • Language: Italian

CareersinBulgaria.eu

Status

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Company profile

As a customer service oursourcing company, our client rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. They have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. With a HQ in the USA, the company employs thousands of professionals spanning 19 countries around the world. In Bulgaria they have 2 office locations in Sofia with over 1000 people and smaller premises in Burgas and Varna.

The job

Our client will provide 5 weeks of training from 9:00 until 18:00. During those five weeks you will be studying various IT technologies qualifying you for high tech enterprise support operations within the company. After the end of the course you will be starting as an Enterprise Technical Support Engineer. 

We ask

  • Fluent Italian, Advanced English
  • Standard working hours – 10 am – 7 pm
  • Excellent problem-solving skills
  • Analytical thinking and ability to multitask
  • Ability to resolve complex problems with a positive and professional demeanor
  • Capable of working with related hardware systems in an Enterprise environment
  • Fundamental knowledge of storage technologies
  • Strong aptitude for learning new technologies and understanding how to utilize them in a Customer facing environment.
  • NFS (advantage)
  • CIFS (advantage)
  • TCP/IP (advantage)
  • Networking (advantage)
  • Microsoft Exchange (advantage)

    Note: Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

Work permission:

Yes, I am a national of a EU/EEA country

We offer

· Fun and fast-paced work environment
· Competitive salary
· Excellent social benefits package
· Top-notch training
· Promote-from-within advancement opportunities
· Employee recognition programs
· Team building and social activities, participation in voluntary work, charity causes, etc.
· Buddy system for new hires and relocation packages

Shortlisted candidates (applications that show evidence for language and hard skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, please message us on our facebook page: CareersInEurope to check your application status.

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