Technical Backoffice- German

  • Customer Service - Technical
  • Bulgaria, Sofia
  • Language: German

Company profile

For one of our client, located in Sofia we are looking for a #TechnicalConsultant who knows exactly how to manage systems and to let them operationally work.With your technical knowledge of divers databases, email service providers and experience of data storage, you are able to help customersin a B2B international environment with solutions and resolve technical issues. Read here below the job description for #Operational Cloud Support- German

The job

In this job you are working together with the technical support department. Your primal task is to source all the complex (end-to end) incoming questions of corporate companies from all over the world. Together with your colleagues you work to solve all logged issues in the systems.This department is responsible to solve every proper escalation. As an experienced technical support you know how to manage your time to fulfil and finish tasks. In this fast moving technical environment there will always lance new products. To keep understanding this market and their business you are responsible to keep your self-updated with new information by learning every day.
If there is a need your colleagues knows that they can count on your assist.

We ask

For this position we are looking for a German and English speaker on a professional level.
You have high communication skills in written and speaking of both languages
Experience with working with Windows Servers, data management (Microsoft) and knowledge
of trusted domains like MS,Oracle DB, MS SQL, RAID, Hyper-V (VMware) and you are
able to transfer information and networking of divers systems.

Working hours of this project is from Monday-Friday between 10:00 – 19:00

Work permission:

Yes, I am a national of a EU/EEA country

We offer

Our client offers you a salary which suits with your knowledge and experience, career opportunities in a structured
workingin a great office location, training on global standards to achieve high quality.
The social benefits package includes:
Life & Health insurance, transport allowance, compliment cards, lunch and a VIP-card with discount to shop in the
shopping centre where this company is located.

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