Are you a Specialist in Technical Support and fluent in German & English? We are looking for German speakers for the technical department of an international company with a multicultural office in Sofia. Would you feel at home in a big city in another country and work for a branche of a global company that will offer you benefits and will help you to get a higher level of quality and enable you to achieve your future needs and goals? Please read here below the job description and all tasks.
Most of the workers are young and talented and they speak languages from all around the world. This company is proud that they have more than 40.000 workers from 80 countries and that they can offer a real multicultural working environment. At this company you can be sure that you will work in an oriented culture that will stimulate you to work in a positive way. Also the training facilities are great and they will provide you learning and development opportunities.
At the technical department you will receive all requests through phone, email or other communication platforms. Your job starts by identifying and categorizing incoming requests. Every contact with customers requires correct follow up and needs to be well documented. In this role you handle the problem from the start till delivering of the service according the service level. This company support their customers by organized working development and is responsible to solve all technical request through different application tools that are scheduled on the business service department.
High communication skills- written and verbal in the German language at least on B2 level with the knowledge of the English language at least on B2 level. You are comfortable to prioritize your tasks, to manage your own time and to work efficiently with the right vision on an individual manner. With your high interest in learning of the new technologies you are able to expand knowledge and want to understand new useful information that is launched in the technology field.
Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. If you need a work permit since you do not have a EU/EEA nationality, it is unfortunately not useful to apply. Thanks for understanding
Yes, I am a national of a EU/EEA country
The benefits and salary
a good basic salary based on experiences and your level of the German language
the possibility to work in an challenging and pleasant environment
different training programs
a great remuneration package (Multisport card, a relocation package including 7 night hotel accommodation and a flight ticket to Sofia (reimbursement), lunch and a health insurance. And last but not least: the opportunity to learn business and learn new skills
Do you also believe that people like YOU can make a difference in supporting of customers and do you want to be a part of a team that is working successfully together ?
Take your place by pressing the bottom and apply to show us who YOU are.
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