Thai Chat Technical Customer Care Specialist for Mobile Devices

CareersinBulgaria.eu

Status

Respond now!

Company profile


Our client is one of the world leaders in outsources customer service experience. For over 30 years of existance, the company grew to 70 000 passionate associates in more than 22 countries. They collaborate with some of well-known global brands in the field of technology, financial services, retailers and more.

In Sofia, Bulgaria, there are over 800 employees, supporting customers from different parts of Europe.

 

The job

For one of the client’s projects, a world famous brand, we are looking for positive and enthusiastic Thai Technical Support Specialist.

  • Communicate via chat and emails with existing customers in order to find the right solutions for their mobile devices
  • Give information about the products
  • Transfer more difficult inquiries to higher level if necessary
  • Gain information about what customers expect/want from the client and e.g. identifying customer satisfaction
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Proactively propose improvements and feedback in processes and ways of working to Team Management / Operations Manager

We ask

  • You are fluent in Thai
  • Advanced in English
  • The written communication is your passion
  • The fast developing sphere of the mobile communication is interesting for you
  • You have some hard- and software skills
  • You possess good knowledge of MS Office

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

Work permission:

Yes, I am a national of a EU/EEA country, I have general work permission for the country of the vacancy I applied for

We offer

  • Competitive remuneration scheme including monthly performance bonus
  • Social package including: additional healthcare insurance; gift vouchers; free ice-cream and fruits; social team activities
  • Variety of discounts in leading brands
  • To join a young and dynamic team in multinational environment
  • Opportunities for long-term professional career
  • Internal trainings and development accordingly global standards
  • Friendly and accessible office location
  • Opportunity for flexible working hours
  • Charity activities, team buildings and sport events

Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, you can reach us via online chat at careersinbulgaria.eu!

Tagged as: ,

Related Jobs
  • CareersinBulgaria.eu
    Sales & Marketing Jobs
    Sofia,Bulgaria

    Status On hold Company profile Our client located in Sofia, is currently looking for new consultants who wants to join with their enthusiasm this project and discover online platforms for business opportunities. With your knowledge of the social
  • CareersinBulgaria.eu
    Finance & Banking Jobs
    Sofia,Bulgaria

    Status Respond now! Company profile Would you like to join the most fast growing provider of the broker's market ? Are you high motivated and can you handle it to work & think fast and help customers in your NATIVE language on a manner that is s
  • CareersinBulgaria.eu
    IT & Telecom Jobs
    Sofia,Bulgaria

    Status Respond now! Company profile Our client is developing a workforce management integrated platform targeting modern technologies and interacting with some legacy live systems. Their workforce platform pushes workforce managem