URGENT – Music Support Assistants – GE/DU/TU/FR/IT/SW

  • Customer Service - General
  • Bulgaria, Sofia
  • Language: German




Company profile

Global customer service operator with offices in several Bulgarian cities as in other countries is looking for people for the German (9x), Dutch(3x), Turkish(1x), Swedish(2x), French(1x) and Italian(2x) teams in Sofia.

START DATE: 26.06.2017

The job

● Responsible for delivering support that results in a positive customer experience
● Work pro-actively to ensure potential issues are escalated appropriately
● Work as part of the team
● Provide support in projects and initiatives as and when required

We ask

● Experience of working in a customer-centric environment is preferred
● A background in working in an environment that offers customer service.
● Fluency in Primary language + English – B2H/C1 for both languages – (for German applicants English could be B1/B2)
● Knowledge of working in a subscription / technical industry a plus.

Work permission:

Yes, I am a national of a EU/EEA country

We offer

A competitive start salary with social benefits package that includes; health & life insurance, food voucher, transportation allowance and compliment card. #CustomerService Training, career opportunities,
team building activities, recognition and rewards programs.

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. If you need a work permit since you do not have a EU/EEA nationality, it is unfortunately not useful to apply. Thanks for understanding

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